One of the benefits of hiring Pawsitivity Pet Services is that we work as a team. Our team of sitters are always ready to go in case your primary sitter is unavailable.

After your meet and greet with Kaitlyn, the owner, we will decide which Pet Care Specialist is best for you and your pets needs and assign the perfect sitter.

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If it is imperative that you meet your Pet Care Specialist, we will offer a meet and greet for $25. While assign a primary sitter, we are human. Our team is entitled to days off, we get sick, and unforeseen circumstances arise. There may be occasions where we need to have a secondary sitter step in. Our team is hand selected and carefully trained to provide the best care for your pet.

FOR DOG WALKS AND YARD VISITS: Pawsitivity reserves the right to charge a cancellation fee of 50% of the scheduled visit for services cancelled by Client if Client fails to provide at least 24-hour notice prior to the scheduled service.

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Cancellations with less 60 minutes or less notice will incur the full visit rate. 

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Cancellations due to inclement weather consistent with Loudoun County Government closings will incur no cancellation fee.

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FOR PET SITS: Cancellations with 3 days or less notice before scheduled vacation visits are subject to a cancellation fee of 50% of the scheduled visits. This includes returning from trips early or leaving for trips later than initially planned.

Priority Time Blocking

To deliver exceptional care while supporting pets with specific timing needs, we offer Priority Time Blocking. This optional $10 add-on reduces our standard two-hour arrival window to a guaranteed one-hour window. Priority Time Blocking is offered on a first-come, first-served basis pending availability. 

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Priority Time Blocking is required for:​

• Morning and evening pet sits for homes with dogs (excluding Almost Overnights)

• Any visit involving time-sensitive medication (e.g., insulin)

• Puppies that are still working on potty training 
   

Holiday Rates
Our holiday surcharge is $15 per visit on all federal holidays. Our list of holidays include: New Year’s Day, Martin Luther King Jr Day, President’s Day, Easter, Memorial Day, Juneteenth, Independence Day, Columbus Day/Indigenous Peoples’ Day, Labor Day, Veterans Day, Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve.
 

On Demand Services
To help us manage scheduling and support our team, visits requested with less than 48 hours are subject to a $7 surcharge. Requests for services within 24 hours are an additional $8 ($15 total).

Pawsitivity Pet Services proudly services our Leesburg and Lansdowne neighbors. We keep a small service area in order to provide the highest quality care. See Map

Tips are never expected but always appreciated!

Yes. We are bonded and insured through Pet Sitter Associates.